Fundamentals of Strategic Advising in Reform Environments
Step 6 of 10: Lesson Three - Assessing Existing Capacity and Identifying Gaps
Slide 10 of 12
Assume that a certain amount of capacity exists. Do not just disregard a system because it is not functioning properly.
Try to understand a situation by asking questions to local actors. Ask facilitation questions, encourage the counterpart to speak more than the person asking questions; Ask for data, not analysis. Refrain from suggestive and judgemental questions;
In order to identify gaps, it is important to identify the tasks that are necessary for a proper functioning of a process; and identify the specific knowledge and skills necessary to reach the desired effect.