United Nations Guidance for Effective Mediation

The guidance on mediation provides relevant concepts and tools that can add to the palette of expertise of a good advisor in volatile settings. Mediation skills are an important feature of a good advisor, even if mediation is not the key role.

This guidance is available through the following link: http://peacemaker.un.org/sites/peacemaker.un.org/files/GuidanceEffectiveMediation_UNDPA2012%28english%29_0.pdf