Following performance management principles allows police authorities and forces to continuously improve the service that is provided to local people. This guidance (and its shorter companion reference guide) has been produced to assist police authorities to understand and develop their role – which is complementary to that of the force – in ensuring an effective police performance management regime.
The guide is structured around ten hallmarks of effective performance management developed from research that involved all police authorities. The guide includes case studies and examples provided by police authorities to illustrate the hallmarks in good practice. Commitment to achieving the standards conveyed in the hallmarks will make a significant contribution to the effectiveness of police authorities in fulfilling their important role in police performance management. The guide is intended to form a comprehensive repository of good practice.