Mission statement

A short and easily understood text that sets out the mission, vision and values of the organisation. These values result in norms and rules, which are closely related, but not identical. A rule describes what should be done, implemented or respected (e.g. a police officer cannot accept a gift in exchange for a helpful act), whereas a norm merely ‘records’ normal or existing situations (e.g. corruption is incompatible with the job of police officers).