Improving Service Delivery Through Security Sector Governance

As part of the World Bank's Virtual Fragility Forum, we are hosting a virtual design thinking solutions lab  on "Improving Service Delivery Through Security Sector Governance" together with Protellus.

We have released our pre-recorded session on Design thinking as a methodology to ensure a people-centered approach; Iraq’s security and justice challenges; and why service delivery is so important through the linkages and operational entry points of conflict prevention and SSG/R. 

Watch the video here! 

Participatory Design Thinking group sessions

The group sessions enables participants in a participatory way to explore user-centric solutions and develop practical understanding of how SSG/R contributes to the root causes of conflict and fragility, using real case examples from Iraq. It aim to bring together a diverse group of practitioners and policy makers from various sectors, stressing a diversity of experiences to enable a dynamic problem-solving process and creating multidisciplinary solutions.

Each small group session is open to a maximum of five participants to enable a fully interactive format and we count on your active participation in the session you sign up for. Selection of participants will aim to ensure a diverse and balanced group in terms of gender, geography and sectoral background. You will only have to sign up to one of the group sessions and registration is available here! 

As the number of spots are very limited, we would also like to ask you to kindly cancel your registration in case you would be unable to attend.

Watch video's from our Solution Labs here! 

Plenary session

The event will conclude with a live plenary 9th July, 9am Eastern Time (3pm CEST).  The event will be  livestreamed through the World Bank’s platform. More info here! 

Four of the most innovative group session approaches will be asked to present during the live plenary, to reflect the breath of possibilities and solutions. 

Read more in our blog post on the subject and stay tuned for more information. 

Questions? 

Please contact us via email 

Registration to group sessions

All time slots are in Central European Time zone and you will only have to sign up to one of the sessions.  You will receive confirmation once your registration has been manually approved. The sessions runs for 60 minutes.

Please go through the below preparatory documents before the session and watch our video setting the scene.